Training course summary

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The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time.

This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues.

It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their own needs.

Delegates will learn:
- How to prepare more thoroughly
- How to be more confident in negotiations
- How to strive for win-win agreements
- How to strike better deals
- How to foster more productive working relationships
- How to gain best outcomes from inter-personal interactions

Please contact us if you'd like a more detailed course outline, or to reserve one or more places.

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Interested in this course?