Personal Safety
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AIM:
To increase awareness of the risks to personal safety whilst working, to ensure compliance with personal safety policy and procedures and to develop practical strategies for avoiding, reducing or managing the risk of violence at work. (please note the half day course does not include any input on dealing with aggression)
WHO SHOULD ATTEND:
This in-house course is designed for any staff who may face risks to their personal safety from clients, service users or member of the public. Maximum number of delegates – 20.
DURATION:
Half day or One day. Please note that the half day courses do not include any input on managing aggressive behaviour
CONTENT:
Develop strategies for working Safely in other people’s
homes or premises
Develop strategies for travelling in Safety
Develop strategies for working Alone in an office / cash
handling
State the importance of reporting all incidents to your
line manager
Recognise the early warning signals of impending
aggressive or violent behaviour
Practice techniques for remaining in control and acting
professionally
Share tips and techniques for defusing aggressive
behaviour
Learn how to escape from a difficult situation
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BENEFITS:
Reduced risk of litigation
Improved safety of staff
Increased confidence of staff in dealing with aggression
and violence
