Staff Supervision
Those new to the role of supervision
Without a sound understanding of the supervisor’s role and a good grasp of the basic skills, many may struggle, flounder and possibly fail. This course provides that understanding and kick-starts the development of those skills.
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Further Details
Learning Objectives
By the end of this course you will be able to…
• Recognise four classic management styles and the impact they have on staff.
• Recognise both ‘convergent’ and ‘divergent’ coaching needs.
• Demonstrate the appropriate coaching style to match those needs.
• Demonstrate the key communication skills needed to manage people effectively.
• Dispel five common myths about motivation.
• Create a competency based job description.
• Understand the essential rules of delegation and staff development
Course Content
• Management Styles.
• Coaching.
• Goal setting and monitoring.
• Communication skills.
• Motivation.
• Creating a job description.
• Developing your people.
• Management tips.
This Training Course is taught in classrooms in the following locations:
Leicester
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
