Essential PA Skills
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Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.
‘Behind every successful executive there is an effective PA’. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable.
This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.
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Further Details
Learning Objectives
By the end of this course you will be able to…
• Identify the qualities of a successful PA.
• Communicate assertively with managers and staff at all levels
• Gain co-operation and commitment from colleagues and outside business contacts.
• Explore ways to broaden the scope of your role.
• Deal effectively and positively with difficult situations.
Course Content
• Providing pro-active support.
• Managing the manager.
• Contributing to the team’s success.
• Managing your own and your manager’s time.
• Handling difficult situations.
• Taking greater control and responsibility.
• Practical time management.
This Training Course is taught in classrooms in the following locations:
Leicester
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