Further Details
You will learn how to:
* distinguish between positive and negative reinforcement
* avoid the common mistakes made when delivering positive reinforcement
* identify what motivates and de-motivates your people
* explore the ‘law of unintended consequences’ in relation to incentive schemes, bonus and reward systems
* understand your own management approach and how you can build on your skills
* identify why people behave unsafely, why people under-perform and;
* utilise the ABCs model to predict the likelihood of poor performance in a given situation and to help build the action required to reverse the situation (Antecedents; Behaviours; Consequences)
Interactive workshops are used to embed these practices and to experience some of their impact in a safe environment. These are done through specific exercises, as follows:
1. Explore the power the “Planned Spontaneous Recognition” and providing timely and specific feedback
2. Apply the ABCs model through a case study and then with a work-based example of your own
3. Practice delivering feedback: learn how to observe and analyse, receive and deliver and discuss the common barriers to delivering effective feedback
4. Complete the “Effective Coaching Skills” workbook and self-assessment to understand your coaching style and to further develop these skills
Guide price
£995 +VAT per 10 persons (discounts apply for multiple bookings) |
