Applying Consequences and Reinforcement for Profits & Safety
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“I have learned a lot about myself from this course” (Offshore Operations Supervisor). This is an interactive course that has achieved real groundbreaking insights and behavioural change for attendees and their teams upon their return to work. Understanding the power of consequences and reinforcement and learning to apply this thinking will harness your organisation’s long-term growth and individuals’ true potential. This will form a solid foundation for any organisation’s drive to excel in business performance and safety. People are the foundation of business success, thus not surprisingly, organisations devote much effort, energy and resources in an attempt to motivate their people. This course offers business managers, operations supervisors, safety, quality and change agents a clear understanding of tools and techniques that work to increase positive behaviours and minimise undesirable ones within typical work-related situations. This approach has been used with success in the oil and gas industry, in chemical processing, in forestry operations, amongst others, and is as relevant in other high-cost and high-risk industries.
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Further Details
You will learn how to:
* distinguish between positive and negative reinforcement
* avoid the common mistakes made when delivering positive reinforcement
* identify what motivates and de-motivates your people
* explore the ‘law of unintended consequences’ in relation to incentive schemes, bonus and reward systems
* understand your own management approach and how you can build on your skills
* identify why people behave unsafely, why people under-perform and;
* utilise the ABCs model to predict the likelihood of poor performance in a given situation and to help build the action required to reverse the situation (Antecedents; Behaviours; Consequences)
Interactive workshops are used to embed these practices and to experience some of their impact in a safe environment. These are done through specific exercises, as follows:
1. Explore the power the “Planned Spontaneous Recognition” and providing timely and specific feedback
2. Apply the ABCs model through a case study and then with a work-based example of your own
3. Practice delivering feedback: learn how to observe and analyse, receive and deliver and discuss the common barriers to delivering effective feedback
4. Complete the “Effective Coaching Skills” workbook and self-assessment to understand your coaching style and to further develop these skills
This Training Course is offered "in house" at the following locations:
Aberdeen
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
