Further Details
You will learn how to:
* create an enabling environment to motivate people to give their very best
* recognise and deal with disabling behaviours and attitudes
* overcome resistance to open reporting and necessary discussion of failure
* practice 'active listening', an important skill for enabling others
* constructively address problems; encourage others to willingly participate and initiate
* provide appropriate feedback which will optimise results virtually overnight
This is a highly interactive session with extensive exercises to help individuals practice the techniques and consider the pitfalls in a safe learning environment. These exercises comprise of:
1. "How to communicate so no-one will listen": explore the common communication mistakes
2. Complete your own "Effective Communication" workbook and identify your own areas for improvement
3. Understand the importance of values for enablement through working through your own "Values Indicator" assessment; learn how to apply this with your team
4. Develop 'soft' Enabling Environment indicators that will allow you to monitor and continue to improve the environment required for high success and high safety upon your return to work.
Guide price
£995+ VAT per 10 persons (discounts are available for multiple bookings) |