Further Details
This course will benefit all levels of IT staff actively involved in the day-to-day support and delivery of IT services. It is particularly useful to those who wish to broaden their knowledge of the wider IT service management framework. It is especially relevant to managers responsible for the delivery of good quality, business focused IT services and is of particular interest to those wishing to gain an insight into how well their IT support and delivery processes measure up to conventional wisdom on IT best practice. The course will also benefit business people who need to know more about the processes and activities their IT service providers are/should be carrying out.
Guide price
3 Day course - £1,050 per person |
