Internal Auditing to ISO 9001:2008 Training
Internal audits are a routine part of todays quality management. They should concentrate on determining conformance but in many cases auditors only focus on non-compliance. In this course the delegates are shown how to carry out internal audits which:
Are effective and efficient
Look for improvement opportunities as well as conformance
Are value adding
Many of the techniques taught are equally applicable to supplier audits.
The course is run against ISO 9001: 2008 but can equally be based on other standards such as Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) and others (e.g. internal company standards).
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At the conclusion of the course, attendees should be able to:
Use the ask-look-check-record technique for seeking the true state of the quality management system
Use forward and trace-back techniques for auditing a process based system
Understand the component parts of a quality management system process and how the processes inter-relate
Establish audit checklists in the same sequence as the process
Establish an audit schedule which ensures an efficient audit
Use the most appropriate approach for obtaining information from the auditees
Report the audit findings in a constructive manner and categorise any nonconformities and improvement opportunities found
Put the audit findings and possible corrective actions into a business impact matrix (cost versus benefit)
