Interpersonal Skills
Sponsored links
This course focuses on enhancing interpersonal skills and improving working relationships. It will help delegates develop an insight into how to increase their options when dealing with conflict, low morale, poor motivation or work related problems.
Suitable for supervisors, team leaders or managers, who are looking to improve their interpersonal skills in order to develop better working relationships.
Course duration: 2 days
| Delivery: |
|
| Regions: |
|
| Category: |
Further Details
Benefits;
By the end of this course you will be able to:
Contribute in a more productive manner as a manager or team leader
Take on a more confident and persuasive approach in dealings with others
Contribute to team decision-making process
Course Content;
The importance of effective interpersonal communication
Active listening skills and the different styles
Dealing with and preventing conflict
Gaining colleagues commitment and co operation
The different levels of communication
This Training Course is taught in classrooms in the following locations:
Chester
Croydon
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
