Assertiveness at work
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This course provides guidance for anyone who needs to develop their assertiveness skills within the workplace.
The course is designed for individuals who need to boost self confidence and improve on their assertiveness techniques.
Course duration: 2 days
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Further Details
benefits;
By the end of this course you will be able to:
Apply assertive techniques to the work place
Evaluate own personal assertive techniques
Handle challenging situations and people confidently and assertively
Course content;
How to refuse assertively
Assertiveness questionnaire - How Assertive are you?
Distinguishing between assertive, aggressive and passive behavior
Giving and receiving constructive feedback
Personal Action Plan
This Training Course is taught in classrooms in the following locations:
Chester
Croydon
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
