MBA in Service Excellence
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In today’s competitive business world, businesses compete with identical product offering and therefore the differentiation and the competitive advantages is gained on the basis of Service attached to the product.
Services come in different ways, to most commonly known types such as “Customer Service Management” to “Service and Quality Teams” to modern combinations such as “Key Account Management” and “Service Consultants”
Service sectors all around the word seen a double digit growth during past couple of decades and this is expected to grow at a similar rate for the foreseeable future, therefore fully qualified Service professionals are always in high demand.
After the completion of this MBA in Service Excellence you have the access to a wide array of careers in both commercial (financial services, hospitality, tourism, retain, business to business) as well as non-commercial (public services, charities) organisations all around the world.
You can also combine your MBA in Service Excellence course with a 12-24 week work placement/internship.
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LSM Business School's unique Service Excellence MBA programme is ideal for you:
if you are a recent graduate with 2 -3 years work experience and aiming to broaden your skills in strategic thinking and decision making and moving in to a career in Service Management, Quality Management, Customer Relationship Management, Management Consultancy or freelance work.
This programme is also suitable for experienced business executives, who have more than 5 years managerial work experience, but without an undergraduate degree and planning to change into a more rewarding service and quality management roles.
We also require you to have a good command of English.
