Further Details
LEARNING OBJECTIVES:
By the end of the workshop delegates will be able to –
· Understand the absolute need for clear Communication
· Discuss and practise the key skills required
· Identify a range of Business Communication methods and highlight the strengths and weaknesses of each
Be more persuasive and effective in their dealings with others
· Produce a Personal Improvement Plan
CONTENTS:
· Why things go wrong in Business?
· The impact on your bottom line
· What are we trying to achieve?
· The Communication Cycle
· Barriers to Effective Communication
· Different Communication Methods
· Effective Questioning
· Active Listening
· Body Language
· Personal Communication Styles
· Personal SWOT analysis
· The importance of Positive messages
· Behaviours and Attitudes
· Action Planning
· Evaluation
Guide price
£695.00 Per day max. 10 delegates |
