Empower Personal Confidence
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In recognising that staff are our most vital asset we must always provide the opportunity for them to reach their full potential. A lack of personal confidence can often limit an employee providing their full input into your business. This course will provide an opportunity for your staff to develop their potential and achieve a level of confidence that allows them to participate fully in their job
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Further Details
By the end of this course delegates will be able to:
Recognise personal vulnerabilities and negate them appropriately
Establish positive attitudes and use them in daily life
Reach their full potential and contribute completely to their occupation
Use self-confidence to deal with problems in a constructive manner
Lower stress and anxiety to provide an enthusiastic approach to work
Promote positive feedback to their client base
Course content:
Gaining & losing confidence and the triggers for this
Dealing with loss of confidence - how it impacts on you
Building your confidence
Fears and impacts
Sounding and acting confident
Different personality types (assertive/submissive/aggressive)
Coping with anxiety
Useful and practical exercises
Delegate action plan
Team and individual task exercises:
Understanding what confidence is
How we gain & lose confidence
Confidence and behaviour questionnaires - giving an instant score on where they are at the moment
Ranking discussion task – an opportunity to display confident behaviour, with valuable feedback
Basic rights exercise - gaining some of your rights back
Overcoming negative thoughts
Analysing common postures
Assessing priorities
Delegate action plan – what are they going to use in their day to day role
Comprehensive delegate handout packs, containing practical and well written theory.
Duration:
One day course – contact us NOW for the next available dates, venue and availability*.
This Training Course is taught in classrooms in the following locations:
Aberdeen
Dumfries
Edinburgh
Glasgow
Kilmarnock
Paisley
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
