Further Details
Course Objectives:
By the end of this course delegates will be able to:
· Explain and demonstrate what is meant by negotiation
· Describe and display the stages of the negotiation process
· List the tactics and behaviours used during negotiation
· Describe how coaching can be used in their workplace
Content:
Course content includes:
· What negotiation is and why it is important
· How to plan and prepare for negotiations
· How to structure negotiations
· Negotiating styles
· Personal power and how to increase it
· Negotiating tactics
· Movement and concessions
· Developing win-win solutions
· The closing stages of negotiation
· Preparing a personal action plan
Guide price
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