Introductory Certificate in First Line Management (ILM)
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Awarded and developed by the Institute of Leadership and Management this flexible and highly practical 5½ day training programme is aimed at first line managers or experienced supervisors seeking further development. Delivered by a recognised centre of excellence, the programme provides a broad introduction to the skills and techniques needed for effective front line management. Who is the course for? *Practising First Line Managers *Aspiring First Line Managers *Supervisors
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Further Details
Programme Components :
*Programme Induction
*34 hours training over 5½ days
*Completion of daily learning logs
*Completion of Personal Development Record
*1 Work Based Assignment
Sample Outline of Open Programme Topic:
*Self development
*Problem solving skills
*Planning change
*Building the team
*Delegation
*Motivation
*Managing performance
*Giving and receiving feedback
*Meetings
*Using information for decisions
*Delivery Method
This Training Course is taught in classrooms in the following locations:
Lancaster
London SE
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
