Introductory Certificate in First Line Management (ILM)

Awarded and developed by the Institute of Leadership and Management this flexible and highly practical 5½ day training programme is aimed at first line managers or experienced supervisors seeking further development. Delivered by a recognised centre of excellence, the programme provides a broad introduction to the skills and techniques needed for effective front line management. Who is the course for? *Practising First Line Managers *Aspiring First Line Managers *Supervisors

Programme Components :


*Programme Induction


*34 hours training over 5½ days


*Completion of daily learning logs


*Completion of Personal Development Record


*1 Work Based Assignment





Sample Outline of Open Programme Topic:


*Self development


*Problem solving skills


*Planning change


*Building the team


*Delegation


*Motivation


*Managing performance


*Giving and receiving feedback


*Meetings


*Using information for decisions


*Delivery Method

Lancaster
London SE

Guide Price: £635 + VAT

Delivery: Classroom
Regions:
  • North West England
  • London
Category: Line Management