Telephone Skills training courses in Wales

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2 Telephone Skills courses found

Effective Telephone Skills (Ref: CS07)

Useful for developing or refreshing the techniques and skills necessary to make and receive calls effectively and professionally on the telephone. The course has been designed to help staff, in any role or department, to handle calls pro...

Delivery: In House, Public,

Area: Wales,

Supplier: SYNERGY:TS LTD

Handling Clients Effectively over the Telephone (Ref: CS08)

Helps delegates develop the professional interpersonal and communication skills required to deal with clients over the telephone with confidence. Delegates will learn the communication skills required to control calls and gain facts, so...

Delivery: In House, Public,

Area: Wales,

Supplier: SYNERGY:TS LTD