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Short Telephone Skills Courses
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Learn Telephone Skills. Click our logo to see the range of Telephone Skills training courses that CourseMonster offer.
Telephone TechniquesEffective call handling for around £90 per delegate.... |
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Reception and Telephony SkillsThis course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professi... |
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Effective Telephone TechniquesThis interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisatio... |
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Telephone Skills Training (1 day)Millions are lost every year by poor handling of telephone enquiries. Customers who are well handled will call again and bring more business. Most poor technique is not through indifference, rather a failure to see things from the custom... |
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DEVELOPING EFFECTIVE TELEPHONE SKILLSDeveloping effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and it's use is often taken for granted in the way we speak to our customers, the way relationships are forged o... |
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Professional Telephone Skills - Dealing With Difficult CallersUnhappy or difficult customers can reflect on both your business and your staff if dealt with badly or if taken personally. “It Takes Months to Find a Customer … And Seconds to Lose One” . This participative course is designed for al... |
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Telephone SkillsEffective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of your organisation's success. Many people are unaware of the image they portray whilst involved in telep... |
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Telephone TechniquesA one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult situations... |
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Professional Telephone Techniques (Ref: 58659)When you answer the telephone at work you are representing your company or department which will be judged by how well you handle the call. This course is aimed at helping you to give an excellent first impression. You will also learn how t... |
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Telephone TechniquesTo raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. ... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
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