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Telephone Skills Courses in The East Midlands
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Learn Telephone Skills. Click our logo to see the range of Telephone Skills training courses that CourseMonster offer.
Using the Telephone as a Sales ToolVirtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how the tel... |
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Call Centre Credit Collections (Reference: RYT-1033This Redbridge and York workshop will cover a number of key subjects including: understanding debtor psychology, developing effective verbal communications, contact management and retaining full call control, tackling and resolving challeng... |
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Telephone TechniquesBy following the guide lines of this course you will have gained the skills to become an expert at telephone techniques. You will be able to handle difficult situations and deal with any type of client.... |
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Telephone Customer Service SkillsThis course focusses on developing the skills needed to project a professional image of you and your company. ... |
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ACHIEVING SALES ON THE TELEPHONEAchieving sales on the telephone in telesales environments requires a special set of sales skills. This popular 'Achieving Sales on the Telephone' training course enables delegates to develop their telephone selling skills and self-confiden... |
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DEVELOPING EFFECTIVE TELEPHONE SKILLSDeveloping effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and it's use is often taken for granted in the way we speak to our customers, the way relationships are forged o... |
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Telephone Techniques Training CourseA one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult situations... |
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Professional Telephone TechniquesThis is a highly participative course is designed for all staff who at some moment within their working life will have the opportunity to impress the customer with efficiency, courtesy and professionalism when dealing on the telephone. The... |
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Telephone Call Handling TrainingThe Largest provider of Telephone Call Handling Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……….... |
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Telephone Skills And Customer ServiceThe Largest provider of Telephone Skills And Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……….... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
- Leadership Training courses
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