Narrow your results
Clear Options
Course Type
Study Method
Region
Classroom Telephone Skills Courses
Telephone Skills is Proudly Sponsored by
Learn Telephone Skills. Click our logo to see the range of Telephone Skills training courses that CourseMonster offer.
Reception and Telephony SkillsThis course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professi... |
|||||||
|
 |
||||||
Professional Telephone TechniquesThis is a highly participative course is designed for all staff who at some moment within their working life will have the opportunity to impress the customer with efficiency, courtesy and professionalism when dealing on the telephone. The... |
|||||||
|
|
||||||
Effective Call Handling SkillsMore and more customers and businesses are seeing the telephone as a quick and effective resource in building profitable and long lasting relationships. The telephone is a vital tool not only in promoting your business but for customer rete... |
|||||||
|
|
||||||
Telephone TechniquesThis course aims to enhance delegates telephone skills and is designed for all staff who answer the telephone. Course content includes: How to answer the telephone professionally, how to take clear and accurate messages, how to handle call... |
|||||||
|
|
||||||
DEVELOPING EFFECTIVE TELEPHONE SKILLSDeveloping effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and it's use is often taken for granted in the way we speak to our customers, the way relationships are forged o... |
|||||||
|
|
||||||
Professional Telephone TechniquesWho is it for?A course for any frontline staff wanting to improve their telephone communication skills. What is it about?An unhappy customer whose problem is solved professionally by a skilled telephone operator ... |
|||||||
|
|
||||||
TELEPHONE TECHNIQUES - Maximising Your Impact Over The TelepProject a positive professional image of themselves and ultimately their organisation, over the telephone Select the most appropriate communication style to handle difficult callers and achieve the best outcome for the situation Control a... |
|||||||
|
|
||||||
Telephone TechniquesA one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult situations... |
|||||||
|
|
||||||
Telephone TechniquesTo raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. ... |
|||||||
|
|
||||||
Telephone Techniques Open CourseGood telephone technique is important and the impression made on the telephone can have a major impact on business success. This course aims to help people confidently and effectively communicate using the telephone. Through active part... |
|||||||
|
|
||||||
Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
Do you run a Telephone Skills training course?
Add details of your training
courses, seminars and distance learning on Courses Plus for free and
start benefitting from free targeted enquiries almost immediately.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
