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Telephone Skills Courses in London EC

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Telephone Skills Training
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Subcategories of Telephone Skills


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ABC Training Solutions Ltd

Telephone Techniques

Effective call handling for around £90 per delegate....

Course type: Short Course delivered in house
Guide price: At your premises £720 for up to 8 delegates(+VAT/expenses)
Available in: London W, Swansea, Nottingham, Salisbury, Coventry, Hereford, Harlow, Chester, Liverpool, Northampton and more...
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Oak Tree Management & Training Ltd

Professional Telephone Techniques

This is a highly participative course is designed for all staff who at some moment within their working life will have the opportunity to impress the customer with efficiency, courtesy and professionalism when dealing on the telephone. The...

Course type: Full Time delivered as classroom based
Guide price: £365
Available in: London EC, Leeds, Milton Keynes, Norwich, Newcastle, Bristol, Edinburgh, Birmingham, Manchester, Ipswich and more...
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Activia Training

Telephone Techniques

To raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. ...

Course type: Short Course delivered as classroom based
Guide price: £249
Available in: London EC, Milton Keynes, Manchester, Birmingham, London W, Reading, Slough
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EXP Training & Development

Telephone Skills

This half day telephone skills training course has been created from our full day telephone techniques training course. ...

Course type: Short Course delivered in house
Guide price: £699 per half day
Available in: Oxford, Doncaster, Cardiff, Harlow, Leicester, Milton Keynes, Peterborough, Blackburn, Blackpool, Swindon and more...
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Redbridge and York

Call Centre Credit Collections (Reference: RYT-1033

This Redbridge and York workshop will cover a number of key subjects including: understanding debtor psychology, developing effective verbal communications, contact management and retaining full call control, tackling and resolving challeng...

Course type: Full Time delivered in house
Guide price: £885 for a group session of up to 10 participants.
Available in: Brighton, Newcastle, London SE, York, Birmingham, Swindon, Manchester, Norwich, London EC, Harrogate and more...
Get more details on Call Centre Credit Collections (Reference: RYT-1033
EXP Training & Development

Telephone Techniques

By following the guide lines of this course you will have gained the skills to become an expert at telephone techniques. You will be able to handle difficult situations and deal with any type of client....

Course type: Short Course delivered in house
Guide price: £875 per day
Available in: Worcester, Sheffield, Dorchester, Llandudno, Cleveland, Exeter, London W, Dartford, Dudley, Chester and more...
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Perspect Limited

Call Centre Training

Making a positive first impression and providing top quality customer service often depends on how people communicate over the phone. Perspect’s call/contact centre training workshop provides a choice of hands-on activities that are des...

Course type: Short Course delivered as classroom based
Guide price: £245 + VAT (discounts are available for booking more than 4 places)
Available in: London SW, London W, London NW, London EC, London SE, London N, London WC, London E
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