See Also

Categories

Narrow your results

Clear Options

Course Type

Course Price Type

Study Method

Popular Towns for Study

Telephone Skills Courses

Telephone Skills are a necessity for individuals in customer care services and those who work at call centers. Dealing with a customer on the phone or dealing with an enraged client can be a daunting experience – you may have to deal with that every day. This is why you need to be prepared on how to handle difficult calls and what your attitude should be. You can learn all this and more through Telephone Skills training courses available at the Courses Plus UK website. Telephone Skills courses available include all kinds of introductory courses, fundamental telecom techniques courses and advanced reception and telephony skills lessons. Through the Courses Plus website you can locate a number of Telephone Skills training courses including a Telephone Rage Handling course.

Telephone Call Handling Training

The Largest provider of Telephone Call Handling Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Telephone Skills Diploma

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers professional telephone techniques and call handling etiquette, with an emphasis on customer service. If you o...

Course type: Short Course delivered online
Guide price: 109

Certificate in Call Centre Success

The customer is always right, right? Train for spectacular call centre success! Do you work for a call centre dealing with product support or information enquiries? Do you carry out telemarketing? Perhaps you are required to make other typ...

Course type: Short Course delivered online
Guide price: 59

Developing Effective Telephone Skills

The Largest provider of Developing Effective Telephone Skills Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844...

Course type: Short Course delivered as classroom based
Guide price: Available on request, please contact us for our most competitive rates.

Telephone Skills And Customer Service

The Largest provider of Telephone Skills And Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Managing difficult situations on the telephone

The Largest provider of Managing difficult situations on the telephone Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or ca...

Course type: Short Course delivered as classroom based
Guide price: Please contact us for a free no obligation quote on 0844 335 8882

High Level Telephone Skills

The Largest provider of High Level Telephone Skills Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844 335 8882....

Course type: Short Course delivered as classroom based
Guide price: Available on request, please contact us for a free no obligation quote.

Persuasive Techniques

Social psychology has long studied persuasive techniques with an interest in why people are able to influenced by others to change their thoughts or behaviors. Persuasion techniques can be based on small or large initial requests followed b...

Course type: Short Course delivered online
Guide price: £21

Telephone Techniques - inhouse

In house telephone techniques training course delivers effective call handling training at your premises from £90 per delegate "Bryan has in-depth knowledge of the subject area and delivered it very well” "A very good telephone skills co...

Course type: Short Course delivered in house
Guide price: £720 for 8 delegates. Less for less delegates

Professional Telephone Skills

Communicating by phone is a requires very different skills to dealing with people face to face. This course will ensure you create a positive impression and understand how to communicate efficiently and effectively when using the telephone....

Course type: Short Course delivered as classroom based
Guide price: £345 plus VAT

Search for telephone skills courses in

Do you run a Telephone Skills training course?

Add your courses for free Add details of your training courses, seminars and distance learning on Courses Plus for free and start benefitting from free targeted enquiries almost immediately.