Telephone Skills Courses

Telephone Skills are a necessity for individuals in customer care services and those who work at call centers. Dealing with a customer on the phone or dealing with an enraged client can be a daunting experience – you may have to deal with that every day. This is why you need to be prepared on how to handle difficult calls and what your attitude should be. You can learn all this and more through Telephone Skills training courses available at the Courses Plus UK website. Telephone Skills courses available include all kinds of introductory courses, fundamental telecom techniques courses and advanced reception and telephony skills lessons. Through the Courses Plus website you can locate a number of Telephone Skills training courses including a Telephone Rage Handling course.

Telephone Skills Training
Learn Telephone Skills. Click our logo to see the range of Telephone Skills training courses that CourseMonster offer.

ABC Training Solutions Ltd	Telephone Techniques ABC Training Solutions delivers effective call handling training at your premises from £90 per delegate....
	Course type: Short Course delivered in house Guide price: £720 for 8 delegates. Less for less delegates
Wakefield College	Professional Telephone Techniques (58659) When you answer the telephone at work you are representing your company or department which will be judged by how well you handle the call. This course is aimed at helping you to give an excellent first impression. You will also learn how t...
	Course type: Short Course delivered in house Guide price: Please contact us for details Available in: Wakefield
XYZ Training Group	Telephone Call Handling Training The Largest provider of Telephone Call Handling Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………....
	Course type: Short Course delivered as classroom based Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote. Available in: Halifax, Lancaster, Outer Hebrides, Harlow, Croydon, Kilmarnock, Nottingham, Enfield, Southall, Romford and more...
XYZ Training Group	Telephone Skills And Customer Service The Largest provider of Telephone Skills And Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………....
	Course type: Short Course delivered as classroom based Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote. Available in: Bournemouth, Leeds, Dundee, Salisbury, Portsmouth, Medway, Northampton, Chelmsford, Bolton, Derby and more...
XYZ Training Group	Developing Effective Telephone Skills The Largest provider of Developing Effective Telephone Skills Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844...
	Course type: Short Course delivered as classroom based Guide price: Available on request, please contact us for our most competitive rates. Available in: Llandrindod, Hull, London N, St. Albans, Bromley, Darlington, London SE, Truro, London SW, Bradford and more...
XYZ Training Group	High Level Telephone Skills The Largest provider of High Level Telephone Skills Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844 335 8882....
	Course type: Short Course delivered as classroom based Guide price: Available on request, please contact us for a free no obligation quote. Available in: Harrogate, London EC, Romford, London WC, Durham, Wakefield, Huddersfield, Ipswich, Jersey, Leeds and more...
XYZ Training Group	Managing difficult situations on the telephone The Largest provider of Managing difficult situations on the telephone Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or ca...
	Course type: Short Course delivered as classroom based Guide price: Please contact us for a free no obligation quote on 0844 335 8882 Available in: Preston, Ipswich, Tonbridge, Bristol, London E, Bromley, Worcester, Stoke on Trent, Liverpool, Wakefield and more...
Stand and Deliver	Essential Telephone Techniques 20% discount for multiple bookings....
	Course type: Short Course delivered Other Guide price: £299 Per person + VAT. £900 plus VAT per in-house course
Spearhead Training Limited	Tele-Marketing Training A one-day in-company workshop This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored cour...
	Course type: Short Course delivered in house Guide price: On request
Spearhead Training Limited	Answering the Telephone Training A one-day in-company workshop This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course...
	Course type: Short Course delivered in house Guide price: On request

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Associated Training Topics

• Presentation Skills Training courses
• Influencing Skills courses
• Written Communication courses
• Negotiation Skills courses
• Team Working courses
• Personal Development courses
• Communications & Personal Development courses
• Leadership Training courses

• Publishing Skills courses
• Coaching & Mentoring Skills courses
• Career Development courses
• Telephone Skills courses
• Managing Conflict courses
• NLP courses
• Mediation and Conflict Resolution courses
• Psychology courses

• Delegation courses
• Maths Skills courses
• Internal Communication courses
• Professional Career Development courses
• Personal Effectiveness courses
• Dealing with Difficult People courses
• Listening Skills courses

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