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Full Time Team Working Courses
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Managing Excellent Customer ServiceCourse Objectives: The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience... |
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Successfully Managing ChangeCourse Objectives: This programme is designed to provide real understanding of the fundamentals of change, both hard and soft factors, enabling delegates to put into practice strategies that will bring about successful change. Content... |
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Winning Teams - BTEC Level 5 UnitThis unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 47-68 stu... |
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Research Project IGain exciting industry-based research experience Choose an industry that interests you and explore the research needs of an organisation in a real workplace setting. You will learn how to plan a research project and how to implement you... |
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Research Project IIHone the research skills obtained in Research Project I and learn specialised techniques to improve the value of your reports to business and industry. Select an industry or business that interests you and explore the research needs of the ... |
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Research Project IIIDevelop innovative approaches to workplace activities through systematic research in an industry relating to their stream studies.... |
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Workshop IDevelop your capacity to identify, select and apply knowledge and skills to appropriate perform workplace tasks in any industry.... |
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Workshop IIDevelop your ability to perform a variety of scientific or technical procedures, using problem based learning strategies (PBL). Problem-based learning (PBL) has been defined as: “A learning method based on using problems as a starting poin... |
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Workshop IIIDevelop a capacity to plan, implement and assess management strategies, applicable to your industry sector. Through PBL (problem-based learning) projects you will develop a "real world" relevance in your overall learning experience. ... |
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Belbin Team Role LeadershipTired of team building days that deliver little concrete change? Wondering how to hold onto talented people or mentor successors? Want to move beyond dysfunctional behaviours that block collaboration?... |
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