Public / open Service Management training courses

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6 Service Management courses found

ITIL v3 Foundation Course

This course is designed to provide a foundation level of knowledge in IT Service Management. It is aimed at all personnel who wish to become familiar with the best practices for IT Service Management, as defined in the...

Delivery: Public,

Area: All Areas,

Supplier: FGI Limited

IT Service Management Certificate - Delivery

This intensive workshop is intended for experienced Service Management Consultants and Line Managers with responsibilities for the day to day running of Data Centres, Computer Operations, Communications Networks or an ...

Delivery: Public,

Area: All Areas,

Supplier: FGI Limited

IT Service Management Certificate - Support

Delivery: Public,

Area: All Areas,

Supplier: FGI Limited

ITIL Practitioner - Service Desk & Incident Management

This course is for Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Serv...

Delivery: Public,

Area: All Areas,

Supplier: FGI Limited

ITIL Practitioner - Problem Management

This course is for Service Management professionals who are working within a Problem Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management.

Delivery: Public,

Area: All Areas,

Supplier: FGI Limited

ITIL - Foundation Certificate

IT Service Management is concerned with the operational aspects of managing IT infrastructure to deliver high quality IT services. Infrastructure in this context means not just the hardware but also software, networks, people, customers,...

Delivery: In House, Public,

Area: All Areas,

Supplier: A-Certif Ltd