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12 Service Management courses found


ITIL Foundation v3
This course is designed to provide a foundation level of knowledge in IT Service Management. It is aimed at all personnel who wish to become familiar with the best practices for IT Service Management, as defined in the...
Delivery: Public,
Area: All Areas,
Supplier: FGI Limited

ITIL Practitioner - Release Management
Service Management professionals who are working within a Release Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management....
Delivery: In House,
Area: All Areas,
Supplier: FGI Limited

Free ITIL Seminars
The seminar will explain the key disciplines that make up ITIL, the benefits that can be achieved and the key points to consider when implementing ITIL....
Delivery: In House,
Area: London, Midlands,
Supplier: FGI Limited


ITIL Practitioner - Configuration Management
The course is intended to promote ITIL ‘Best Practice’ in Configuration Management, and allows the course attendees the opportunity to explore all aspects of Configuration Management in detail, through a...
Delivery: In House,
Area: All Areas,
Supplier: FGI Limited

IT Service Management Certificate - Delivery
This intensive workshop is intended for experienced Service Management Consultants and Line Managers with responsibilities for the day to day running of Data Centres, Computer Operations, Communications Networks or an ...
Delivery: Public,
Area: All Areas,
Supplier: FGI Limited

IT Service Management Certificate - Support
This intensive workshop is intended for experienced Service Management Consultants and Line Managers with responsibilities for the day to day running of Data Centres, Computer Operations, Communications Networks or an ...
Delivery: Public,
Area: All Areas,
Supplier: FGI Limited

ITIL Practitioner - Service Desk & Incident Management
This course is for Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Serv...
Delivery: Public,
Area: All Areas,
Supplier: FGI Limited

ITIL Practitioner - Change Management
This course is for Service Management professionals who are working within a Change Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management.
Delivery: In House,
Area: All Areas,
Supplier: FGI Limited

ITIL Practitioner - Problem Management
This course is for Service Management professionals who are working within a Problem Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management.
Delivery: Public,
Area: All Areas,
Supplier: FGI Limited

ITIL Practitioner - Service Level Management
The course is intended to promote ITIL ‘Best Practice’ in Service Level Management, and allows the course attendees the opportunity to explore all aspects of Service Level Management in detail, through a ...
Delivery: In House,
Area: All Areas,
Supplier: FGI Limited

 

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