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61 Process Management courses found

ITIL PRACTITIONER PROBLEM MANAGEMENT

ITIL Practitioner Problem Management Learn how to manage problems proactively through Problem Management ‘Best Practice’ Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Fou...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

ITIL PRACTITIONER - FINANCIAL MANAGEMENT

ITIL Practitioner Financial Management Learn how to manage Financial Management using ITIL ‘Best Practice’ Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Pract...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

ITIL PRACTITIONER - SERVICE LEVEL MANAGEMENT

ITIL Practitioner Service Level Management Maximise IT managed service effectiveness through best practice Service Level Management. Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL O...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

ITIL PRACTITIONER - CONFIGURATION MANAGEMENT

ITIL Practitioner Configuration Management Learn how to manage Configuration Management using ITIL ’Best Practice’ Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundatio...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

ITIL PRACTITIONER - CHANGE MANAGEMENT

ITIL Practitioner Change Management Learn how to manage Change Management using ITIL ‘Best Practice’ Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Practitione...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

ITIL PRACTITIONER - SERVICE DESK/INCIDENT MANAGEMENT

ITIL Practitioner Service Desk and Incident Management Learn how to manage reactively and proactively through Service Desk and Incident Management ‘Best Practice’ Chameleon offers the full portfolio of EXIN accredited IT Service Managem...

Delivery: Public,

Area: All Areas,

Supplier: CHAMELEON - GLOBAL ITIL EXPERTS

Business Analysis

This two day course is designed to provide delegates with an introduction to Business Analysis methods in order to effectively review their organisations processes and procedures for improvements. This course is led by our MBA educated trai...

Delivery: Public,

Area: South West England,

Supplier: Saphyre Consulting

ISO/IEC 20000 (BS 15000) For Consultants

3-day courses for Consultants who need to understand the requirements of the Standard and/or be able to demonstrate professional competence in order to perform consultancy assignments. These courses are structured around the approved syl...

Delivery: Public,

Area: All Areas,

Supplier: The Grey Matters

ITSM Practitioners

Courses available: Problem Management Change Management Release Management Service Desk/Incident Management Service Level Management Objectives Attendance on this workshop will enable participants to: Develop practical s...

Delivery: Public,

Area: All Areas,

Supplier: The Grey Matters

ITSM Managers Certificate

This comprehensive, advanced training programme is intended for Service Management professionals with management responsibilities for the Support and/or Delivery of IT Services. It comprises two 5-day courses (Service Support & Service ...

Delivery: Public,

Area: All Areas,

Supplier: The Grey Matters