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NHS Courses in North East England
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Conflict Resolution in the NHSHospital Staff, in all wards and departments but especially in Accident and Emergency are in the front line and are often the subject of frustration when it is just not possible to satisfy the wishes of a patient who wants to see a doctor t...
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Conflict Resolution in Doctors' SurgeriesStaff at doctor’s surgeries are in the front line and are often the subject of frustration when it is just not possible to satisfy the wishes of a patient who wants to see a doctor there and then, or wants their prescription right now, or i...
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Lone Workers - Home VisitorsStaff who visit members of the public in their homes have issues that are almost unique to them; the safety of these members of your staff often depends on good management and good training. Because they have no control over their envir...
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Conflict Management / Violence in Doctors' SurgeriesStaff at doctor’s surgeries are in the front line and are often the subject of frustration when it is just not possible to satisfy the wishes of a patient who wants to see a doctor there and then, or wants their prescription right now, or i...
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Conflict Management / Violence in the NHS / HospitalsHospital Staff, in all wards and departments but especially in Accident and Emergency are in the front line and are often the subject of frustration when it is just not possible to satisfy the wishes of a patient who wants to see a doctor t...
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