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Managing Conflict Courses in Northern Ireland
Managing Conflict in the Workplaceonflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situat... |
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Managing difficult situations on the telephoneThis course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship wit... |
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Dealing with Difficult People (1 Day Course)Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts – including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment. ... |
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Certificate For Deliverers of Conflict Management Training Level 3 (1886) Northern IrelandDue to the increasing incidence of violence in the workplace, this qualification is achieving greater recognition. The certificate enables the qualified trainer to work in a variety of industries and organisations. Who is the course for? ... |
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Managing Violence and Aggression in the WorkplaceManaging Violence and Aggression in the Workplace Managing Violence and Aggression in the workplace is a two day course involving 14hrs direct study plus personal research. The course is designed to improve staff ability to work effectiv... |
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Handling Conflict - 90 Minute Bite Sized Training CourseLearn how to recognise and handle conflict with others through our bite sized training course.... |
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Ascentis Level 2 Conflict Resolution in the WorkplaceHome Learning, home study, distance learning and professional workplace study course from Durham Open Learning College. Nationally accredited course. Full support, FREE trial and stage payments.... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
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