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In House Managing Conflict Courses
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Managing Challenging BehaviourThis half day or 1 day challenging behaviour training course is aimed at people in the caring or supportive professions. It is designed to give staff the confidence to deal effectively with the challenging behaviour of others. Download a ... |
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Managing Challenging Behaviour - Learning DisabilitiesThis course is specifically designed for employees who may encounter challenging behaviour in their service users, customers, tenants or patients. It is suitable for anyone working with Working age – Older peoples mental health – Child and... |
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Managing Difficult Situations & PeopleThis course will be designed specifically to your requirements and delivered In House on or off site. Excellent rates for use of local venues should you wish to have the course off site.... |
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Conflict ManagementWork-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. High staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to ... |
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Dealing with Difficult CustomersHandling difficult people and situations is one of the most stressful aspects of the modern working environment. Your staff members increasingly have to deal with difficult situations or face angry customers. Whatever the situation, they ne... |
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Managing Violence and Aggression in the Workplace – Level 1LEARNING OUTCOMES This course raises participants’ understanding of the background and risks associated with dealing with potentially violent conflict. Employees learn skills to manage personal safety risks and to handle their own verba... |
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Managing Challenging Behaviour in SchoolsThis one day experiential course has been designed to help those who work in education. It can help to offer support to young adults to bring calm, for those who experience highs and lows of strong and sometimes negative emotions. ... |
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De-escalation TechniquesPeople in certain working environments often face potentially dangerous or threatening situations on a daily basis and therefore need to learn effective techniques of calming and negotiation; a process which should always precede any physic... |
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Conflict Management Training (1 day)Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources. By taking a number of conflict ma... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
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