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Managing Conflict Courses
Workplace Violence: How to Manage Anger and Violence in the WorkplaceViolence of any sort has many roots. 99% of the time there are warning signs of workplace violence. This four week on-line course will take a comprehensive look at workplace violence: how to prevent it on an individual, an organisational le... |
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Managing Pressure and Increasing PerformanceIn today’s economic climate and work environment, the pressures on individuals are extremely high. There is a possibility of this pressure moving past the desirable threshold into stress. This can be avoided if people have the necessary... |
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Conflict Resolution - Dealing with difficult peopleSuccess in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations w... |
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Conflict Resolution - Getting along in the workplaceAll of us experience conflict. We argue with our spouses, disagree with our friends and sometimes even quarrel with strangers at a sports game. At times we lose sight of the fact that all this conflict is normal. So long as people are indiv... |
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Certificate For Deliverers of Conflict Management Training Level 3 (2886) Northern IrelandDue to the increasing incidence of violence in the workplace, this qualification is achieving greater recognition. The certificate enables the qualified trainer to work in a variety of industries and organisations. Who is the course for? ... |
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Conflict Resolution: A One Day PrimerThere are two major myths about conflict; that it always involves anger and that it's always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants ... |
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CIEH Level 2 Award in Conflict Resolution and Personal SafetyThe Qualification Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initi... |
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Dealing with Difficult StaffDuring this workshop, you will learn techniques and strategies that will allow you to handle difficult conversations and difficult people with skill and confidence. You will be engaged in practical and interactive discussions, exercises an... |
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Dealing with Difficult StaffDealing with difficult staff is a one day programme that will look at the day to day pressures of people being aggressive, rude, impatient or uncooperative. Participants will develop practical techniques and gain an understanding of behavio... |
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Challenging BehaviourA course designed to help identify and manage challenging behaviour in adults and children. ... |
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