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Managing Conflict Courses in London W
Dealing with Difficult People (1 Day Course)Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts – including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment. ... |
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Handling difficult people and situationsIs it true that some of your managers do not manage conflict very well? Instead, do they sometimes mis-manage conflict and make the situation worse? Conflict in your teams is inevitable and could even be beneficial but... |
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Handling Aggression at WorkBeing a victim of aggression or violence in the workplace can lead to stress and depression. This workshop aims to provide background knowledge of the causes of conflict / violence in the workplace, the skills for dealing with these situati... |
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Managing ConflictDuration: One Day Who Should Attend Those who come into contact with “difficult”, angry or aggressive people in the course of their work, and would like to gain an insight into where these behaviours come from and how to deal more con... |
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Managing DisciplineThis course will enable delegates to gain a better understand of their role as a Supervisor, and how they may relate these skills in day to day running of the workplace. ... |
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Conflict ManagementThis one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also covers strategies for coping with ... |
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Handling Conflict - 90 Minute Bite Sized Training CourseLearn how to recognise and handle conflict with others through our bite sized training course.... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
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