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Managing Conflict Courses in London E
Dealing with Difficult People (1 Day Course)Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts – including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment. ... |
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Handling difficult people and situationsIs it true that some of your managers do not manage conflict very well? Instead, do they sometimes mis-manage conflict and make the situation worse? Conflict in your teams is inevitable and could even be beneficial but... |
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Dealing with Difficult People & SituationsHere you will learn a 3 step process for ensuring that you move quickly and easily away from disputes and confrontation and are more able to understand others perspectives and agendas. You will consider how you unintentionally create tensio... |
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Handling Conflict - 90 Minute Bite Sized Training CourseLearn how to recognise and handle conflict with others through our bite sized training course.... |
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Associated Training Topics
- Presentation Skills Training courses
- Influencing Skills courses
- Written Communication courses
- Negotiation Skills courses
- Team Working courses
- Personal Development courses
- Communications & Personal Development courses
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