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Managing Conflict Courses

Managing conflict courses will help you to maximise your effectiveness when dealing with difficult people. Managing conflict training will enable you to get the best out of a potentially negative situation. Conflict resolution training could be just what you need if you feel unable to deal with challenging situations.

Conflict Management Trainers Course

Do you want the opportunity to teach conflict management but to a wider audience then look no further. The training materials provided on this course allow you not only to teach conflict management but conflict resolution to members of the Security Industry and the Caring Industries. This then allows you to expand your client base ....

Course type: Short Course delivered in house
Guide price: £475.00 plus vat

Managing Conflict in the Workplace

onflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situat...

Course type: Short Course delivered as classroom based
Guide price: 275
Available in: Newcastle, Inverness, Glasgow, London N, Aberdeen, Belfast, Edinburgh, Bristol, Manchester, Birmingham and more...
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Managing Challenging Behaviour

This half day or 1 day challenging behaviour training course is aimed at people in the caring or supportive professions. It is designed to give staff the confidence to deal effectively with the challenging behaviour of others. Download a ...

Course type: Full Time delivered in house
Guide price: £650.00 for up to 16 people
Available in: Bradford, York
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Managing difficult situations on the telephone

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship wit...

Course type: Short Course delivered as classroom based
Guide price: 275
Available in: Birmingham, Glasgow, London N, Inverness, Manchester, Newcastle, Bristol, Edinburgh, Aberdeen, Belfast and more...
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Managing Challenging Behaviour - Learning Disabilities

This course is specifically designed for employees who may encounter challenging behaviour in their service users, customers, tenants or patients. It is suitable for anyone working with Working age – Older peoples mental health – Child and...

Course type: Short Course delivered in house
Guide price: £650 + Vat for up to 16 people
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Managing Difficult Situations & People

This course will be designed specifically to your requirements and delivered In House on or off site. Excellent rates for use of local venues should you wish to have the course off site....

Course type: Short Course delivered in house
Guide price: call for pricing and to assess if we can gain funding for you for this
Available in: Blackburn, Wigan, Lancaster, Liverpool, Chester, Warrington, Oldham, Manchester, Llandudno, Crewe and more...
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Conflict Management

Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. High staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to ...

Course type: Full Time delivered in house
Guide price: £330.00
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Dealing with Difficult Customers

Handling difficult people and situations is one of the most stressful aspects of the modern working environment. Your staff members increasingly have to deal with difficult situations or face angry customers. Whatever the situation, they ne...

Course type: Short Course delivered in house
Guide price: £500 (half day) £650 (one day) + Vat for up to 20 people
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Managing Violence and Aggression in the Workplace – Level 1

LEARNING OUTCOMES This course raises participants’ understanding of the background and risks associated with dealing with potentially violent conflict. Employees learn skills to manage personal safety risks and to handle their own verba...

Course type: Short Course delivered in house
Guide price: Please email for course cost
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Managing Challenging Behaviour in Schools

This one day experiential course has been designed to help those who work in education. It can help to offer support to young adults to bring calm, for those who experience highs and lows of strong and sometimes negative emotions. ...

Course type: Short Course delivered in house
Guide price: £650 + Vat for up to 16 people
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