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Short IT Infrastructure Library Courses
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Learn IT Infrastructure Library. Click our logo to see the range of IT Infrastructure Library training courses that Firebrand Training offer.
ITIL® V2 - V3 Managers Bridge Training (5 days)This five-day v2-v3 Managers Bridging Course provides you with a very intense and focused overview of the new and modified topics in ITIL v3. The ITIL Managers Bridge Training course is intended for those who currently hold a pre-v3 Mana... |
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ITIL® V3 Service Capability - Operational Support & Analysis (OSA)The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management proce... |
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ITIL® V3 Service Management Training (3 days)ITIL® is the most widely accepted approach to IT service management in the world and derives enormous benefits from a best practice approach. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because I... |
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MOC 6416 Updating your Network Infrastructure & Active Directory Tech Skills to WIN Server 2008This five-day instructor-led course provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008. This course is intended for individuals who already have exper... |
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ITIL® V3 Service Lifecycle - Service Design (SD)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lif... |
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ITIL® V3 Service Lifecycle - Service Operation (SO)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Service Operation including - Service Operations principles, activities and technology considerations. It also gives an o... |
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ITIL® V3 Service Lifecycle - Service Strategy (SS)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the... |
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ITIL® V3 Service Lifecycle - Service Transition (ST)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Service Transition and the management and control of the activities and techniques within the Service Transition stage of... |
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ITIL® V3 Service Lifecycle - Continual Service Improvement (CSI)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Continual Service Improvement (CSI) and the management and control of the activities and techniques within the CSI stage.... |
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ITIL® V3 Service Lifecycle - Managing Across the Lifecycle (MALC)This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme. The Managing Across the Lifecycle course is compulsory for those wishing to ... |
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Associated Training Topics
- Networking courses
- IT & Computer courses
- Support & Maintenance courses
- Operating Systems courses
- Internet & WWW courses
- IT Security courses
- A+ courses
- Programming courses
- E-Learning courses
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