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IT Infrastructure Library Courses in North West England
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Learn IT Infrastructure Library. Click our logo to see the range of IT Infrastructure Library training courses that Firebrand Training offer.
ITIL® V3 Service Capability - Operational Support & Analysis (OSA)The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management proce... |
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ITIL® V3 Managers Bridging CourseThis course updates your ITIL Managers certificate (red badge) to the new Version 3 Expert qualification. It will also provide you with knowledge of the current ’Best Practice‘ concepts and terminology in Service Management giving you an up... |
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ITIL® V3 OverviewThe aim of the course will be to give you an overview of the new topics in ITIL® Version 3 as follows: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement It will also help you to unde... |
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ITIL Service Strategy V3The main target group for the ITIL Intermediate Qualification: Service Strategy Certificate includes but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit m... |
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ITIL Service Design V3This course syllabus may also be of interest to: • Individuals who require a detailed understanding of the ITIL Service Design phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision wi... |
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ITIL Operational Support & Analysis V3The ITIL Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT... |
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ITIL Planning, Protection & Optimisation V3The ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert ... |
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ITIL Service Offerings and Agreements V3The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT... |
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Hands-On Penetration TestingThe need to understand hacker and his methods are vital for better defending networks. This training course is designed for students who want to get acquainted with the world of hacking. ... |
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ITIL® V3 Service Lifecycle - Service Design (SD)The course builds on the general principles covered in the ITIL® Foundation course. It covers the lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lif... |
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Associated Training Topics
- Networking courses
- IT & Computer courses
- Support & Maintenance courses
- Operating Systems courses
- Internet & WWW courses
- IT Security courses
- A+ courses
- Programming courses
- E-Learning courses
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