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IT Infrastructure Library Courses
IT Infrastructure Library training courses are divided into two main categories: ITIL Foundation Courses and ITIL Practitioner Courses. Detailed IT Infrastructure Library knowledge is essential if you wish to enforce the core concepts of ITIL Service Management and guidelines. Many IT Infrastructure Library courses can help increase your knowledge base: foundation certification, Service management course, ITSM foundation certificate, ISO20000 Service Quality Management essentials course, Control Objectives for Information and Related Technology (COBIT) course and ITIL® best practices course. All these ITIL® best practices training courses are available through Courses Plus UK.
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COBIT FoundationsControl Objectives For Information And Related Technology (COBIT) is a set of best practices for IT management created by the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute (ITGI) in 1992. COBIT p... |
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Newscale Service CatalogWhether your goal is to run IT more like a business or to implement ITIL best practices, industry experts recommend that IT organizations start by defining standardized services in a Service Catalog. The Service Catalog offers a way to es... |
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ITIL® V2 - V3 Managers Bridge Training (5 days)This five-day v2-v3 Managers Bridging Course provides you with a very intense and focused overview of the new and modified topics in ITIL v3. The ITIL Managers Bridge Training course is intended for those who currently hold a pre-v3 Mana... |
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ITIL® V3 Service Capability - Operational Support & Analysis (OSA)The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management proce... |
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ITSM Foundation CertificateAn intensive 3-day course for IT professionals involved in the delivery of business-focused IT services. It is aimed at all personnel who wish to become familiar with Best Practice for IT Service Management, as defined in the OGC IT Infrast... |
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ISO 20000 EssentialsISO20000 Service Quality Management Foundation (SQMF) is 3-day instructor-led course which is focused on Quality Management within the context of ISO/IEC 20000, the International Standard for IT Service Management. Leads to the EXIN accr... |
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ITIL OverviewAchieving an effective provision of quality IT services can only take place with the vision, commitment and decisions of IT management, and also from the buy-in from all staff within the IT organisation. This overview explains the benefits... |
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ITIL® V2 Managers Certificate Service SupportIt comprises two 5-day courses (Service Support & Service Delivery), with a Review/Exam preparation Day. This programme prepares participants for the ISEB examinations leading to the Service Manager's Certificate in IT Service Management... |
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ITIL - IT Infrastructure LibraryIt is now widely recognised that organisations are increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality management of IT services. IT Se... |
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Associated Training Topics
- Networking courses
- IT & Computer courses
- Support & Maintenance courses
- Operating Systems courses
- Internet & WWW courses
- IT Security courses
- A+ courses
- Programming courses
- E-Learning courses


