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IT Infrastructure Library Courses

IT Infrastructure Library training courses are divided into two main categories: ITIL Foundation Courses and ITIL Practitioner Courses. Detailed IT Infrastructure Library knowledge is essential if you wish to enforce the core concepts of ITIL Service Management and guidelines. Many IT Infrastructure Library courses can help increase your knowledge base: foundation certification, Service management course, ITSM foundation certificate, ISO20000 Service Quality Management essentials course, Control Objectives for Information and Related Technology (COBIT) course and ITIL® best practices course. All these ITIL® best practices training courses are available through Courses Plus UK.

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Subcategories of IT Infrastructure Library


Foundation Certification

Information Technology Infrastructure Library This two (2) day accelerated ITIL Foundation Training Course provides information technology professionals with the knowledge and skills necessary to manage IT service in the guidelines of ITIL (the IT Infrastructure Library). ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used ...

Course type: Part Time delivered in house

COBIT Foundations

Control Objectives For Information And Related Technology (COBIT) is a set of best practices for IT management created by the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute (ITGI) in 1992. COBIT p...

Course type: Full Time delivered as classroom based
Guide price: £795.00 (incl exam)
Available in: Reading
Get more details on COBIT Foundations

Newscale Service Catalog

Whether your goal is to run IT more like a business or to implement ITIL best practices, industry experts recommend that IT organizations start by defining standardized services in a Service Catalog. The Service Catalog offers a way to es...

Course type: Full Time delivered as distance learning
Guide price: £650 per person (public course)
Get more details on Newscale Service Catalog

ITIL® V2 - V3 Managers Bridge Training (5 days)

This five-day v2-v3 Managers Bridging Course provides you with a very intense and focused overview of the new and modified topics in ITIL v3. The ITIL Managers Bridge Training course is intended for those who currently hold a pre-v3 Mana...

Course type: Short Course delivered as classroom based
Guide price: £1,395 + vat
Available in: Brighton
Get more details on ITIL® V2 - V3 Managers Bridge Training (5 days)

ITIL® V3 Service Capability - Operational Support & Analysis (OSA)

The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management proce...

Course type: Short Course delivered as classroom based
Guide price: 1225
Available in: Cambridge, Manchester, London W, London EC
Get more details on ITIL® V3 Service Capability - Operational Support & Analysis (OSA)

ITSM Foundation Certificate

An intensive 3-day course for IT professionals involved in the delivery of business-focused IT services. It is aimed at all personnel who wish to become familiar with Best Practice for IT Service Management, as defined in the OGC IT Infrast...

Course type: Full Time delivered as classroom based
Guide price: £795
Available in: Slough, Perth, Stoke on Trent
Get more details on ITSM Foundation Certificate

ISO 20000 Essentials

ISO20000 Service Quality Management Foundation (SQMF) is 3-day instructor-led course which is focused on Quality Management within the context of ISO/IEC 20000, the International Standard for IT Service Management. Leads to the EXIN accr...

Course type: Full Time delivered as classroom based
Guide price: £795
Available in: Reading
Get more details on ISO 20000 Essentials

ITIL Overview

Achieving an effective provision of quality IT services can only take place with the vision, commitment and decisions of IT management, and also from the buy-in from all staff within the IT organisation. This overview explains the benefits...

Course type: Full Time delivered in house
Guide price: £1200
Available in: Reading
Get more details on ITIL Overview

ITIL® V2 Managers Certificate Service Support

It comprises two 5-day courses (Service Support & Service Delivery), with a Review/Exam preparation Day. This programme prepares participants for the ISEB examinations leading to the Service Manager's Certificate in IT Service Management...

Course type: Full Time delivered as classroom based
Guide price: £1225
Available in: Stoke on Trent, Slough
Get more details on ITIL® V2 Managers Certificate Service Support

ITIL - IT Infrastructure Library

It is now widely recognised that organisations are increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality management of IT services. IT Se...

Course type: Full Time delivered as classroom based
Guide price: £825
Available in: London SE
Get more details on ITIL - IT Infrastructure Library

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