IT Infrastructure Library Courses

IT Infrastructure Library training courses are divided into two main categories: ITIL Foundation Courses and ITIL Practitioner Courses. Detailed IT Infrastructure Library knowledge is essential if you wish to enforce the core concepts of ITIL Service Management and guidelines. Many IT Infrastructure Library courses can help increase your knowledge base: foundation certification, Service management course, ITSM foundation certificate, ISO20000 Service Quality Management essentials course, Control Objectives for Information and Related Technology (COBIT) course and ITIL® best practices course. All these ITIL® best practices training courses are available through Courses Plus UK.

IT Infrastructure Library Trai
Learn IT Infrastructure Library. Click our logo to see the range of IT Infrastructure Library training courses that Firebrand Training offer.

Firebrand Training Foundation Certification Information Technology Infrastructure Library This two (2) day accelerated ITIL Foundation Training Course provides information technology professionals with the knowledge and skills necessary to manage IT service in the guidelines of ITIL (the IT Infrastructure Library). ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used ... Course type: Part Time delivered in house
Pink Elephant	COBIT Foundations Control Objectives For Information And Related Technology (COBIT) is a set of best practices for IT management created by the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute (ITGI) in 1992. COBIT p...
	Course type: Full Time delivered as classroom based Guide price: £795 Available in: Reading
2e2 Training	Newscale Service Catalog Whether your goal is to run IT more like a business or to implement ITIL best practices, industry experts recommend that IT organizations start by defining standardized services in a Service Catalog. The Service Catalog offers a way to es...
	Course type: Full Time delivered as distance learning Guide price: £650 per person (public course)
The Grey Matters	ITSM Foundation Certificate An intensive 3-day course for IT professionals involved in the delivery of business-focused IT services. It is aimed at all personnel who wish to become familiar with Best Practice for IT Service Management, as defined in the OGC IT Infrast...
	Course type: Full Time delivered as classroom based Guide price: £795 Available in: Stoke on Trent, Slough, Perth
Pink Elephant	ITIL IT Service Management Essentials A detailed introduction to the concepts, terms, definitions, goals, benefits and relationships within the core IT service management processes and function, according to the ITIL (Information Technology Infrastructure Library) best practice...
	Course type: Full Time delivered as classroom based Guide price: £675 Available in: Reading
Pink Elephant	ISO 20000 Essentials ISO20000 Service Quality Management Foundation (SQMF) is 3-day instructor-led course which is focused on Quality Management within the context of ISO/IEC 20000, the International Standard for IT Service Management. Leads to the EXIN accr...
	Course type: Full Time delivered as classroom based Guide price: £795 Available in: Reading
Pink Elephant	ITIL Overview Achieving an effective provision of quality IT services can only take place with the vision, commitment and decisions of IT management, and also from the buy-in from all staff within the IT organisation. This overview explains the benefits...
	Course type: Full Time delivered in house Guide price: £1200 Available in: Reading
Pink Elephant	Service Desk, Incident & Problem Practitioner Learn how to apply ITIL® best practices to effectively support the IT infrastructure, while minimizing the adverse effects of incidents and problems. ITIL best practices focus on the integration of key processes, enabling a stable IT enviro...
	Course type: Full Time delivered as classroom based Guide price: £1270 Available in: Reading
Pink Elephant	Configuration, Change & Release Practitioner Effectively Manage, Organise & Optimise The Release & Control Processes Learn how to apply ITIL best practices when releasing changes in the IT infrastructure, while minimising the adverse effects of such actions. ITIL best practices focu...
	Course type: Full Time delivered as classroom based Guide price: £1270 Available in: Reading
Pink Elephant	Service Level Management Practitioner Learn how to re-engineer and improve IT business processes in this comprehensive program. This three-day course teaches you how to do it, so you can increase efficiency and reduce costs in an IT department. It includes numerous sample docum...
	Course type: Full Time delivered as classroom based Guide price: £950 Available in: Reading

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