Handling Telephone Rage training courses in the Midlands

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Dealing With Phone Rage

We run a course which is for all staff that handle telephone calls and need to know how to deal with difficult, demanding or enraged callers. This is a practical workshop with a combination of input, discussion and practical exercises. ...

Delivery: In House,

Area: North East England, London, Midlands, North West England, South East England, South West England,

Supplier: TrainingTeams Ltd.