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Handling Telephone Rage Courses in London

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Training and Development Solutions (UK) Ltd

HANDLING TELEPHONE RAGE

Handling telephone rage is becoming common. More and more employees have to deal with irate customers over the phone, and evidence from the finance union UNIFI suggests that this problem is on the increase. This interactive course provides ...

Course type: Short Course delivered as classroom based
Guide price: £395 1st delegate (£295 for all others from the same organisation)
Available in: Southampton, Bristol, Leeds, Manchester, Milton Keynes, Birmingham, Nottingham, London WC
Get more details on HANDLING TELEPHONE RAGE
Hemsley Fraser Group Ltd

Developing Effective Telephone Skills

Overview Course duration: 1 day. This interactive one day course will enable you to examine the tools, tips and techniques involved in dealing with customers on the telephone. Exceeding customer expectation on the telephone means not...

Course type: Full Time delivered as classroom based
Guide price: £529 + vat
Available in: London SW
Get more details on Developing Effective Telephone Skills
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