In house Handling Conflict training courses

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4 Handling Conflict courses found

Set Up To Fail?

Think about this…An employee you manage slips up somehow – maybe a missed deadline, a lost account, a customer complaint or a needless mistake? You decide to now oversee that person’s work more closely. After all, if your direct reports are...

Delivery: In House,

Area: All Areas,

Supplier: Creativedge Training & Development Ltd

Anger Management

Course overview: The aim of this workshop is to develop your knowledge and skills to constructively manage anger. You will explore why some people are angrier than others, that anger is natural and what effects uncontrolled anger can have...

Delivery: In House,

Area: All Areas,

Supplier: rise

Customer complaints

This course has been designed to equip staff who are likely to encounter difficult customer situations, either in person or on the telephone with the skills to handle difficult customer situations in order to cultivate long-term associa...

Delivery: In House,

Area: London, Midlands, South East England,

Supplier: TrainingTeams Ltd.

Managing Conflict

Course overview: The aim of this workshop is to develop your knowledge, skills and confidence to constructively manage conflict. You will explore the causes of conflict and how you and others react to and manage conflict, together with ...

Delivery: In House,

Area: All Areas,

Supplier: rise