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Handling Conflict training courses in Wales

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2 Handling Conflict courses found

1
Handling Customer Complaints Effectively (Ref: CS09)
Helps delegates develop the professional interpersonal and communication skills required to deal with complaints with confidence. Delegates will learn the communication skills needed to respond to customer complaints in a positive manne...
Delivery: In House, Public,
Area: Wales,
Supplier: SYNERGY:TS LTD
Handling Difficult Customers (Ref: CS10)
Learn how to build a professional working relationship with clients who have difficult issues or who are in difficult circumstances. Gain the confidence and understanding of when, and how, to 'hold ground' and seek a resolution when confli...
Delivery: In House, Public,
Area: Wales,
Supplier: SYNERGY:TS LTD
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