Here's the list of all courses that Silicon Beach Training offer. Please see Silicon Beach Training details page for contact information and more details.
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| Coaching is one of the most effective methods of enhancing performance. It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job. A good coach leads highly productive teams ... |
| Delivery: In House, |
| Area: All Areas, |
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| For professional, technical and specialist staff who want to gain more control of the way they spend their time. This is also suitable for managers who have had no previous time management training.
This course is designed to help peopl... |
| Delivery: In House, |
| Area: All Areas, |
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| Millions are lost every year by poor handling of telephone enquiries. Customers who are well handled will call again and bring more business.
Most poor technique is not through indifference, rather a failure to see things from the custom... |
| Delivery: In House, |
| Area: All Areas, |
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| This training course is designed for those who manage the day-to-day performance of staff.
The course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities.
It covers dealing with the... |
| Delivery: In House, |
| Area: All Areas, |
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| Training needs analysis allows you to directly link the skills needed within the organisation with your current skill level.
This one day course will equip you with the skills required to carry out a training needs analysis. You will be a... |
| Delivery: In House, |
| Area: All Areas, |
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| This training course is designed for managers and senior managers who wish to increase their self awareness and improve the way they relate to others in order to work more effectively and to sustain high quality working relationships.
T... |
| Delivery: In House, |
| Area: All Areas, |
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| Recruiting the right people is essential to the successful development of teams and the organisation. However, the process is costly both in terms of time and resources and it is therefore critical that the right candidate is appointed firs... |
| Delivery: In House, |
| Area: All Areas, |
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| Motivation is the key to any successful people management role. If you can encourage, persuade or develop your people in such ways as to improve their effectiveness, then the role of manager is seen as successful. Increasingly, as managers ... |
| Delivery: In House, |
| Area: All Areas, |
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| The Receptionist is the first person who a visitor sees on entering an office. Their impression of this person will affect how they approach the rest of their visit.
A professional receptionist who seems pleased to talk to visitors and ... |
| Delivery: In House, |
| Area: All Areas, |
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| Students will learn the fundamentals of contact management; how to schedule and keep track of activities with clients, and how to find client information quickly. A working knowledge of Windows is required.
... |
| Delivery: In House, |
| Area: All Areas, |
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