Here's the list of all courses that Training and Development Solutions (UK) Ltd offer. Please see Training and Development Solutions (UK) Ltd details page for contact information and more details.
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| Working in teams delivers results, and delivers them fast. It also enables the cross-fertilisation of ideas and, via working together, a better team spirit. This course concentrates on the skillls and techniques needed to create a dynamic ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Individuals who are progressing towards or developing a new role as a trainer face one of the most challenging yet rewarding learning curves of their career. Experienced trainers possess the skills to adapt their training style and content ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Business planning is critical in the development of sales territories and hitting targets. This course provides a thorough grounding in how to create, measure and implement a business plan. Delegates will address the key strategic, planning... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Closing skills are an often neglected part of the sales process and successful sales people recognise that closing skills are possibly the most essential part. Business relies on successful closing skills; not only does it win the business,... |
| Delivery: In House, |
| Area: All Areas, |
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| Communication skills help us communicate more effectively with colleagues at all levels of the organisation and this requires a complex mix of skill and style, and an ability to adapt to different personality types. To establish and promote... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Conflict is one of the most destructive behaviours in business and handling conflict in the workplace is one of the most challenging. This exciting course focusing on conflict management will equip delegates with practical techniques which... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| In today's business environment providing customer service and selling are inextricably linked. No longer is it sufficient for customer service staff or administrators merely to answer queries, solve problems or action customer's requests. ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Providing a first class customer service and creating the right impression first time is a must for front line staff. To be successful at customer care requires an understanding of customer expectations and the skills to exceed that expecta... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Handling difficult people and situations is one of the most stressful aspects of the modern working environment. This course provides a practical guide on how to handle difficult people effectively and ensure successful outcomes. Delegates ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Handling customer complaints can be difficult, but successful organisations rely on satisfied customers. Customers are increasingly demanding the best, fastest and most convenient. If a customer feels their complaints and objections are not... |
| Delivery: In House, Public, |
| Area: All Areas, |
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Other regions
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