Training and Development Solutions (UK) Ltd

Sales Training : Account Management

• KEY ACCOUNT MANAGEMENT

Communications & Personal Development : Negotiation Skills : Advanced Negotiation

• ADVANCED NEGOTIATION SKILLS

Communications & Personal Development : Presentation Skills : Advanced Presentation Skills

• HIGH IMPACT PRESENTATION SKILLS

Business & Management : Management Training : Applied Management

• TERRITORY MANAGEMENT

Communications & Personal Development : Personal Development : Assertiveness

• ASSERTIVENESS SKILLS

Marketing : Basic Marketing

• AN INTRODUCTION TO MARKETING

Business & Management : Business Planning

• BUSINESS PLANNING

Communications & Personal Development : Career Development

• COMMUNICATION SKILLS FOR MANAGERS

Sales Training : Closing Sales

• CLOSING SKILLS

Communications & Personal Development

• COMMUNICATION SKILLS

Business & Management : Customer Services : Customer Complaints

• HANDLING CUSTOMER COMPLAINTS

Business & Management : Customer Services

• MANAGING AND IMPROVING CUSTOMER SERVICE PROCESS

Communications & Personal Development : Telephone Skills : Handling Telephone Rage

• HANDLING TELEPHONE RAGE

Communications & Personal Development : Influencing Skills

• INFLUENCING, PERSUADING AND NEGOTIATION SKILLS

Business & Management : HR : Interview and Selection Skills

• INTERVIEW AND SELECTION SKILLS

Business & Management : HR : Learning & Development Management

• AN INTRODUCTION TO MANAGEMENT AND LEADERSHIP

Communications & Personal Development : Managing Conflict

• HANDLING DIFFICULT PEOPLE AND SITUATIONS

Marketing

• MARKETING IN PRACTICE

Communications & Personal Development : Mediation and Conflict Resolution

• HANDLING CONFLICT IN THE WORKPLACE

Business & Management : Meeting Management

• CONDUCTING SUCCESSSFUL MEETINGS

Business & Management : HR : Performance Improvement

• MOTIVATING OTHERS TO PERFORM

Business & Management : HR : Performance Management

• SETTING OBJECTIVES AND PERFORMANCE MANAGEMENT

Communications & Personal Development : Presentation Skills

• PRESENTATION SKILLS

Business & Management : Project Management

• PROJECT MANAGEMENT

Sales Training : Sales Manager

• ADVANCED SALES DEVELOPMENT
• CUSTOMER CARE- DELIVERING A FIRST CLASS SERVICE

Sales Training : Sales Negotiation

• NEGOTIATION SKILLS
• NEGOTIATION SKILLS FOR MANAGERS

Sales Training

• CONVERTING ENQUIRIES INTO SALES
• SUCCESSFUL SELLING SKILLS

Vocational Training : Secretarial & PA

• QUESTIONING AND LISTENING SKILLS

Communications & Personal Development : Leadership Training : Senior Management Leadership

• MANAGEMENT AND LEADERSHIP SKILLS FOR SUPERVISORS

Communications & Personal Development : Personal Development : Stress Management

• STRESS MANAGEMENT

Business & Management : Team Building

• BUILDING HIGH PERFORMANCE TEAMS

Communications & Personal Development : Team Working

• WORKING IN TEAMS

Communications & Personal Development : Telephone Skills

• DEVELOPING EFFECTIVE TELEPHONE SKILLS

Sales Training : Telesales

• ACHIEVING SALES ON THE TELEPHONE

Communications & Personal Development : Personal Development : Time Management

• TIME AND PRIORITY MANAGEMENT

Business & Management : Train the Trainer

• TRAIN THE TRAINER

Communications & Personal Development : Written Communication

• PROFESSIONAL WRITTEN COMMUNICATION