A random selection of 10 courses available from Training and Development Solutions (UK) Ltd. Click here to see all courses offered by this provider.
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| The central role for every team leader/supervisor is to develop a motivated and committed team which gets results and achieves it's goals and objectives. Successful teams require clear direction and strong leadership. Delegates will discove... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| This course is designed to enable the new marketeer to develop a thorough understanding of the areas encountered in the busy marketing environment. All major aspects of marketing are covered and delegates will be able to apply the theories ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Handling difficult people and situations is one of the most stressful aspects of the modern working environment. This course provides a practical guide on how to handle difficult people effectively and ensure successful outcomes. Delegates ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Making high impact presentations or speeches to an audience requires skill, professionalism and confidence. Successful speakers can deliver a persuasive and convincing presentation with style and impact, and as a result achieve their desire... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Handling customer complaints can be difficult, but successful organisations rely on satisfied customers. Customers are increasingly demanding the best, fastest and most convenient. If a customer feels their complaints and objections are not... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Communication skills help us communicate more effectively with colleagues at all levels of the organisation and this requires a complex mix of skill and style, and an ability to adapt to different personality types. To establish and promote... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Business planning is critical in the development of sales territories and hitting targets. This course provides a thorough grounding in how to create, measure and implement a business plan. Delegates will address the key strategic, planning... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Interviewing and selecting the right people is essential to the success of every team and organisation. However, the process is costly both in terms of time and resources, particularly if the wrong decision is reached. It is critical that t... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Questioning and listening skills are the key to effective mutual communication and understanding.
They play a vital part in ensuring good communication is achieved and open working relationships are built. This highly practical course will... |
| Delivery: In House, Public, |
| Area: All Areas, |
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| Developing effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and it's use is often taken for granted. It is the way we speak to most of our customers, the way relationships ... |
| Delivery: In House, Public, |
| Area: All Areas, |
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