Here's the list of all courses that Phoenix Training and Development offer. Please see Phoenix Training and Development details page for contact information and more details.
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| Course Objective: to give the delegates the confidence and skills to present effectively in a client meeting situation. It aims to develop a competitive edge to a salesperson’s skills. Areas covered include preparation, objective-se... |
| Delivery: Public, |
| Area: London, |
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| Course Objective: the course focuses on the essential skills and stages involved, giving delegates the confidence to enter into negotiation knowing the importance of such aspects as a win:win situation, how to protect yield and the use of ... |
| Delivery: Public, |
| Area: London, |
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| Course Objective: everyone within an organisation has the ability to make a positive impact on customer relations. This course sets out to provide the delegates with the skills necessary to maintain a courteous, calm and confident manner i... |
| Delivery: In House, |
| Area: South West England, |
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| Course Objective: to understand interpersonal sensitivity in terms of a positive behaviour model. To determine delegates’ preferred behaviours. To understand the impact of your behaviour on others. To explore behaviour options and ... |
| Delivery: In House, |
| Area: All Areas, |
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| Course Objective: as a result of the programme participants will:
Ø Have understood and analysed their own methods of influencing people
Ø Have gained an understanding of a range of influence behaviours and their impact
Ø Have identifie... |
| Delivery: In House, |
| Area: All Areas, |
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| Course Objective: the written word is a powerful business tool. Improving your writing skills will enable you to communicate with greater confidence and clarity, thereby improving relationships with customers and colleagues. This course w... |
| Delivery: In House, |
| Area: All Areas, |
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| Course Objective: stress is part of living and working, and we all experience it to greater or lesser degrees. This course is designed for anyone who would benefit from learning how to identify and manage stress in the workplace. You will... |
| Delivery: In House, |
| Area: All Areas, |
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| Course Objective: a key characteristic for success is the ability to motivate oneself in the face of frustrations. Equally important are the means to cope with stress, and access one’s innate creative resources. This course is based... |
| Delivery: In House, |
| Area: All Areas, |
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| Course Objective: to introduce delegates to the complex issues involved in management. The workshop aims to make the transition from staff member to manager as smooth as possible. It covers all the essential elements of management from wh... |
| Delivery: Public, |
| Area: London, |
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| Typical Duration: Three Days, (two initial, plus one day follow-up)
Course Objective: the workshops will provide a solid basis for ongoing leadership development, enabling managers to achieve more through their staff. At the end of th... |
| Delivery: In House, |
| Area: All Areas, |
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