Phoenix Training and Development

Sales & Marketing : Account Management

• Improving your Yield
• Key Account Management
• Preparing & Responding to an Agency Brief

Communications & Personal Development : Negotiation Skills : Advanced Negotiation

• Advanced Negotiation Skills (typically 2-days duration)

Communications & Personal Development : Presentation Skills : Advanced Presentation Skills

• Advanced Presentation Skills
• One-to-One Creative Presentation

Business & Management : Project Management : Applied Project Management

• Project Management and Programme Management Courses

Business & Management : Human Resources : Appraisals & Performance Management

• Conducting Appraisals Successfully

Communications & Personal Development : Personal Development : Assertiveness

• Working with Assertiveness

Business & Management

• Campaign Planning
• Innovation Forum
• Time and Territory Management

Business & Management : Communication : Business Communication

• Communication in Management

Business & Management : Business Strategy

• Strategic Analysis & Awareness

Communications & Personal Development : Coaching & Mentoring Skills

• Coaching for Success

Business & Management : Communication

• Effective Communication Skills

Communications & Personal Development

• Creative Writing in the Commercial World
• Effective Business English
• Interpersonal Sensitivity

Communications & Personal Development : Conflict Resolution

• Managing Conflict

Business & Management : Consultancy

• Consultancy Skills
• Management Consultation
• Springboard to Consultancy

Business & Management : Customer Services : Customer Relations

• Developing Client Relationships

Business & Management : Customer Services

• Customer Care

Business & Management : Event Management

• Running Effective Events

Business & Management : Human Resources : Grievance and Disciplinary Procedures

• Managing the Disciplinary Interview

Business & Management : Human Resources

• Competency Framework Design

Communications & Personal Development : Influencing Skills

• Enhancing Personal Influence
• Influence Without Authority
• Influencing Skills
• Influencing Upwards & Downwards

Business & Management : Management Training : Introductory Management

• Introduction to Management

Communications & Personal Development : Presentation Skills : Introductory Presentation Skills

• Introduction to Presentation

IT & Computer

• I.T. and Computer Training

Communications & Personal Development : Leadership Training

• Leadership Development

Sales & Marketing : Media Sales

• Selling Across Ttles
• Selling Features Advertising
• Selling Sponsorship & Advertorials
• Selling the Media Portfolio
• Selling to Advertising Agencies

Business & Management : Public Relations : Media Skills

• Making Money from Digital Media
• Mastering the Media

Communications & Personal Development : Personal Development : Mental Techniques

• Training For Self-Confidence

Communications & Personal Development : Leadership Training : Motivational Leadership

• Advanced Leadership & Motivation (2-days + pre-course work)
• Advanced Leadership & Motivation (2-days + pre-course work)

Communications & Personal Development : Negotiation Skills

• Practical Negotiation Skills

Communications & Personal Development : Personal Development : Organisational Skills

• Appointment Making
• Effective Time Management
• Time Management and Organisation

Business & Management : Human Resources : Performance Improvement

• Performance Management

Communications & Personal Development : Personal Development : Problem Solving

• Logical Problem Solving

Communications & Personal Development : Publishing Skills

• Publishing Skills

Business & Management : Human Resources : Recruitment

• Effective Recruitment and Selection

Business & Management : Human Resources : Relationships and Motivations

• Advanced Leadership & Motivation (2-days + pre-course work)

Sales & Marketing

• Introduction to Sales
• Objection Handling
• Retail Sales
• Sales Refresher
• Selling At Exhibitions
• Strategic Selling
• Writing letters that sell

Sales & Marketing : Sales & Selling

• Competitive Selling
• Creative Sales

Sales & Marketing : Sales Management Training

• Sales Management

Business & Management : Management Training : Senior Management

• Senior Management Workshop

Communications & Personal Development : Personal Development : Stress Management

• Positive Stress Management

Business & Management : Team Building

• Outdoor Training at Lagganlia in Scotland

Business & Management : Team Leading

• Mentoring Skills

Business & Management : Team Leading : Team Motivation

• Motivation in Management
• Performance Management of Teams

Communications & Personal Development : Team Working

• Creative Teamwork
• Enhancing Group Thinking
• Team Development
• Team Dynamics – Insight and Achievement
• Teamworking – Raising Collective Performance

Communications & Personal Development : Personal Development : Time Management at Work

• Effective Time Management for Managers

Business & Management : Train the Trainer

• Training to Train

Business & Management : Communication : Voice Coaching

• The Power of the Human Voice

Communications & Personal Development : Written Communication

• Writing Successful Proposals