Here's the list of all courses that Hotlines Call Centre Skills Training offer. Please see Hotlines Call Centre Skills Training details page for contact information and more details.
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| One of the biggest challenges we face as telephone professionals is that we don’t know what the next call will entail.
It could be a simple request or transaction, a stressed caller or a complaint.
This workshop is designed to arm the... |
| Delivery: Public, |
| Area: South West England, |
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| Did you know?
That a prospect forms a solid opinion of us within 10-12seconds of hearing our voice?
Or the first objection we hear from our prospect is usually not a “real” objection simply a knee jerk response as they weren’t expecti... |
| Delivery: Public, |
| Area: South West England, |
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