Here's the list of all courses that SYNERGY:TS LTD offer. Please see SYNERGY:TS LTD details page for contact information and more details.
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| This interactive, fun day has been developed to raise delegates’ awareness of the value of assertive behaviour and the pitfalls of aggressive and submissive behaviour.
Delegates will become more self-aware and will learn techniques and w... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Projects may be relatively small, perhaps lasting only a matter of days or alternatively they could last years utilising vast amounts of resource in terms of people finance etc. This course is designed to teach delegates the concepts of pro... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Emphasis is not always placed on the importance of the role receptionists play in relation to building and maintaining customers.
Receptionists themselves, can often undervalue their role and the contribution they make, they may be aware... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| This course has been developed to raise awareness of the counselling process and how increased understanding can assist in a work situation.
Learn how to defuse sensitive situations and help team members ‘own’ their own and, the teams ... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Gain a greater understanding of how to relate to others and in turn how others relate to you, regardless of the situation. The course is fully participative and will provide a range of opportunity to enhance skills whether on the telephone... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Delegates will become familiar with skills and techniques to help them successfully resolve difficulties and problems in the work place and maintain good working relationships.
Delegates will be made aware of the practicalities involved ... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Provides delegates with the skills needed to step back and plan realistic ways to maintain and improves performance levels.
This course focuses on self-development and the importance of positive self-image. Throughout this relaxed, fun ... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Managing anger can help to reduce the intensity of conflict. Delegates will learn to understand and accept anger as a normal emotion with the potential for positive and negative outcomes.
Left unchecked, anger can develop into conflict ... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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| Useful for developing or refreshing the techniques and skills necessary to make and receive calls effectively and professionally on the telephone.
The course has been designed to help staff, in any role or department, to handle calls pro... |
| Delivery: In House, Public, |
| Area: Wales, |
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| Change needs to be managed in a planned and sensitive way by managers in order for it to be successful and for the organisation to move forward with the minimum disruption.
An essential requirement for today’s manager working within a pr... |
| Delivery: In House, Public, |
| Area: Wales, All Areas, |
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Other regions
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