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6 Customer Services courses found

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Effective Customer Handling
Effective Customer Handling will help call centre staff to deal with with customers more efficiently, and explain how to create customer loyalty by providing a quality service....
Delivery: Online,
Area: All Areas,
Supplier: Wide Learning Ltd
Customer Service Skills at Work
Vision2learn's online Customer Service Skills at Work course leads to a Level 2 NVQ in Customer Service Skills. It is ideal if you currently work in a customer service role and want to improve and update your customer service skills to ensu...
Delivery: Distance, Computer Based, Online,
Area: All Areas,
Supplier: Vision2learn
Customer Care (Skills Course) ASET Level 1
A Distance Learning Course of 1 Lesson. Course Description: This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the ...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

Customer Relations ASET Level 2
A Distance Learning Course of 3 Lessons. Course Description: This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges
Customer Service on The Telephone (Skills Course) ASET Level
A Distance Learning Course of 1 Lesson. Course Description: The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care through telephone contact. ...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges
Positive Customer Care Diploma
A Distance Learning Course of 6 Lessons. Course Description: The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win a new customer as to keep an existin...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges
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