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9 Customer Services courses found


LCCIEB (Third Level) Customer Service
In today's organisation, customer care now gets the recognition it deserves - and its importance is reflected in the rewards for people working in this essential area.If it interests you as a career, our GOAL Customer Services cours...
Delivery: Distance,
Area: All Areas,
Supplier: ICS Learning

Build & Improve Customer Care
Your customers are an extremely valuable resource. But are you doing everything you can to keep them? Take our Build and Improve Customer Care course, and you’ll discover what your business can achieve. This course will show you wha...
Delivery: Distance,
Area: All Areas,
Supplier: ICS Learning

Making Sense of Quality and Quality Tools
Description and objective: Understanding quality management, helps employees understand quality systems, terminology ...
Delivery: Distance,
Area: All Areas,
Supplier: Lifestyle Management Choices Ltd


Customer Care
Peak service quality is now at your finger tips - with the TQMI/Vision Multimedia CD -ROM, you will have your employees improving customer service in no time. Introductory Offer of £150.00 + vat (£176.25) Per CD or Company Unlimited Lice...
Delivery: Distance,
Area: All Areas,
Supplier: Lifestyle Management Choices Ltd

Customer Care (Skills Course) ASET Level 1
A Distance Learning Course of 1 Lesson. Course Description: This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the ...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

Customer Relations ASET Level 2
A Distance Learning Course of 3 Lessons. Course Description: This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

Customer Service on The Telephone (Skills Course) ASET Level
A Distance Learning Course of 1 Lesson. Course Description: The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care through telephone contact. ...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

Effective Customer Care ASET Level 2
A Distance Learning Course of 8 Lessons. Course Description: This programme has been written for all personnel across all industries, and is intended to give staff, supervisors and managers the essential knowledge required in offering t...
Delivery: Distance,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

Positive Customer Care Diploma
A Distance Learning Course of 6 Lessons. Course Description: The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win a new customer as to keep an existin...
Delivery: Distance, Online,
Area: All Areas,
Supplier: Stonebridge Associated Colleges

 

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