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Computer based Customer Services training courses

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2 Customer Services courses found


Building Customer Relationships
This course looks at what customers need and expect from the people who serve them, and explores customer service from the customer's point of view. The course will help trainees increase the level of service they provide their customers by...
Delivery: Computer Based,
Area: All Areas,
Supplier: KnowledgePool eLearning Ltd

Motivate Your Customers
This Multimedia package teaches all the rapport building skills that underpin specialised customer service and sales techniques. Showing a range of typical service scenarios, the video scenes are realistic and convincing supported by meanin...
Delivery: Computer Based,
Area: All Areas,
Supplier: KnowledgePool eLearning Ltd

 

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